AUSTRALIAN FISHING TRADE ASSOCIATION INCORPORATED (AFTA) – (ABN 69 558 217 424) – (“AFTA”, “we”, “our”, “us”) recognises the importance of your privacy and understands your concerns about the security of the personal information provided to us. We comply with the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth). The APPs detail how personal information may be collected, used, disclosed, stored, and destroyed, and how an individual may gain access to or make complaints about the personal information held about them.
“Personal information” is information or an opinion about an identified individual, or about an individual who is reasonably identifiable.
“Sensitive information”, a sub-set of personal information, is information or an opinion about an individual’s racial or ethnic origin, political opinions, political association membership, religious beliefs or affiliations, philosophical beliefs, professional or trade association membership, trade union membership, sexual orientation or practices or criminal record, and includes health information and genetic information.
PERSONAL INFORMATION WE COLLECT AND HOLD
The kinds of personal information we collect from you or about you depend on the services and/or products you or your organisation have contracted us to provide, and the services and/or products you or your organisation are interested in. We collect information from retailers, wholesalers, media, and other organisations that request membership in our Association. The kinds of personal information that we commonly collect and hold from you or about you include full names, company names, contact details (including postal and residential addresses), email addresses, telephone numbers, purchase and payment histories (including details about the memberships purchased), credit card details and banking details.
HOW WE COLLECT AND HOLD PERSONAL INFORMATION
We will, where possible, only collect your personal information directly from you, unless it is unreasonable or impracticable for us to do so. If we collect your personal information from another person and it is unclear that you have consented to the disclosure of that information to us, we will whenever reasonably possible, make you aware that we have done this and the reasons for doing so.
For example, we may collect personal information from you through our software and/or website, faxes, telephone calls, emails, and other online forms, enquiries, and contracts for the use of our services and participation in any marketing events.
Whilst our website does process payments, we do not collect credit card numbers and use technology to ensure all banking information is encrypted and secure at all times.
You can be anonymous or use a pseudonym when dealing with us, unless:
- the use of your true identity is a legal requirement; or
- it is impracticable for us to deal with you on such a basis.
WHY WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION
We collect, use and disclose personal information from you or about you where it is reasonably necessary for us to carry out our business functions and activities. For example, we collect, hold, use and disclose your personal information as necessary to provide our products and/or services, for our administration and accounting purposes associated with providing those products and/or services, for statistical and data collection purposes, providing you with information about other goods and services offered by us, marketing and promotions, market research and website traffic analysis.
Generally, we do not collect sensitive information. We may collect other sensitive information from you or about you where there is a legal requirement to do so, or where we are otherwise permitted by law. In all other situations, we will specifically seek your consent. If we do not collect, hold, use or disclose your personal information, or if you do not provide your consent, then we may not be able to answer your enquiry or provide the services that you or your organisation have contracted us to provide.
Where we wish to use or disclose your personal information for other purposes, we will obtain your consent. Where we use your personal information for marketing and promotional communications, you can opt-out at any time by notifying us. Opt-out procedures are also included in our marketing communications. We may also disclose your personal information to third parties (including government departments and enforcement bodies) where required or permitted by law.
WEBSITE USAGE INFORMATION AND COOKIES
Your personal information is stored physically in paper filing systems and by electronic means. We have physical, electronic, and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, and unauthorised access, modification, and disclosure. Our staff members receive regular training on privacy procedures and our software is regularly tested and updated.
DESTRUCTION AND DE-IDENTIFICATION
We will retain your personal information whilst it is required for any of our business functions, or for any other lawful purpose. We use secure methods to destroy your personal information when it is no longer needed.
REQUESTS FOR ACCESS AND CORRECTION
We have procedures in place for dealing with and responding to requests for access to, and correction of, the personal information held about you. In most cases, we expect that we will be able to comply with your request. However, if we do not agree to provide you access or to correct the information as requested, we will give you written reasons for our decision. For further information, please contact us at firstname.lastname@example.org.
To assist us to keep our records up-to-date, you can at any time log into AFTA Member Resources and update your details or you can contact us via email; email@example.com.
If we suspect that a data breach has occurred, we will undertake an assessment of the circumstances of the suspected breach within 30 days after the suspected breach has occurred. Where it is ascertained that a breach has actually occurred and where required by law, we will notify the Privacy Commissioner and affected customers as soon as practicable after becoming aware that a data breach has occurred.
COMPLAINTS AND CONCERNS
We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act and the APPs. We will respond to your complaint in accordance with the relevant provisions of the APPs. For further information, please contact us at firstname.lastname@example.org
Australian Fishing Trade Association
PO Box 43
Junortoun VIC 3551
Last updated December 2022 …/end.